One number, (844) 544-0373, wherever you are. Tell us what the machine is doing — leaking, not draining, roaring on spin, showing a code — and roughly where you are.
We route the job to an independent, licensed technician who services front-loaders in your area. They give you a flat price for the work before starting. A diagnostic call-out typically runs $75 to $130 and is commonly credited against the repair if you go ahead.
In many markets a technician can be out the same day or the next. It genuinely depends on your local partner's schedule, and we will give you a straight answer rather than a promise we cannot keep.
The technician is an independent business, not our employee. You pay them, not us. If something is not right, tell us and we will get another partner in the network out at no extra cost to you.
It speeds things up considerably if you can tell the technician:
Both are free, and both account for a meaningful share of calls that turn out not to need a technician at all. Clean the drain pump filter — it is behind a small panel at the bottom front of the machine, and if your washer is not draining or smells musty, it is the first place to look. Check your detergent — front-loaders need HE detergent, and using regular detergent or too much HE detergent causes suds that escape past the door seal and trigger error codes.
Tell us the brand and what it is doing. Free quote, no obligation.